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Privacy Policy

Privacy Notice

Quality Auto and Home LLC dba Beeler Insurance

Purpose of this notice

At Quality Auto and Home LLC dba Beeler Insurance (hereafter “Beeler Insurance”), we recognize that privacy and security of personal information is a concern to our customers and our ability to safeguard personal information is the basis of confidently doing business with us. We have taken care in establishing and implementing policies and procedures to protect your personal information.

Whether you’re doing business with us through an agent, through text message, or at our Website, we will always respect your privacy and protect your information.

We do not sell your customer information. Never have. Never will.

We do not share, loan or give customer information to persons, companies, or organizations outside of Beeler Insurance and its affiliates that would use that information to contact you about their own products and services.

We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.  Within Beeler Insurance, we communicate regarding the need to protect your information to those individuals who may have access to it, and we’ve established physical, electronic, and procedural safeguards to protect customer information.

When you authorize us to text message with you, we’ll always provide you with an easy “Opt Out” process should you ever decide to stop text communication with us.

Privacy policy statement

As a part of our normal operations we collect, and in some cases, disclose information about you. We encourage you to read the following Privacy Statement that contains information about Beeler Insurance policies regarding the collection, use, disclosure, deletion, and protection of your information.

TYPES OF NONPUBLIC PERSONAL INFORMATION WE COLLECT
We collect nonpublic personally identifiable information about You that is either provided to Us by You or obtained by Us with Your authorization.
Such information is used to provide you with services tailored to your particular needs.  We also use digital means to collect and analyze information on site performance and usage, and to enhance and customize content.

WHO HAS ACCESS TO THIS INFORMATION

In order to better serve Your particular needs, Beeler Insurance, its employees, and certain companies working on behalf of Beeler Insurance have access to this information. This information may also be disclosed to third parties without Your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of Beeler Insurance, its users or the public.

We may also provide limited information about You to third parties without Your permission when necessary or appropriate to service an insurance policy we have issued (e.g., inquiries from lien holders or additional insureds listed on the policy).

 

In addition, We may, as permitted by law, provide information about You without Your permission to certain persons or organizations, such as: Your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving You (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any.

TEXT MESSAGE COMMUNICATIONS

When You authorize Us to text message with You, Beeler Insurance never shares or sells Your personal information to third parties without Your consent, except when We are legally required to do so.  When You text message with Us, messaging and data rates from Your provider may apply (check with your provider for details).


Opting Out of Text Messages:
You may “Opt Out” of ongoing text message communications with Us at any time by replying to a text message and using the word “STOP” or the word “OPT OUT”.

PARTIES TO WHOM WE DISCLOSE INFORMATION

We do not disclose any nonpublic personal information obtained in the course of Our practice, except as required or permitted by law or where We are legally required to do so, other than providing Your information to:

  1. Our employees and Agents:
    Our employees and / or agents are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

  2. Third parties:
    Third parties who need to know Your information in order to provide You with the services You have requested from Us and / or who need to know Your information in order to provide Us with services which We utilize to tailor Your experience with Us.  All such third parties have privacy policies in place

  3. Licensed insurance Companies or Entities:
    Licensed insurance companies or entities which We have a joint marketing agreement in place with. All such companies or entities have privacy policies in place.

  4. Technology Partners:
    Our Technology Partners that We utilize to provide a tailored experience for You, such as voice over internet telecommunications, SMS Text Messaging, Artificial Intelligence services, including but not limited to, a virtual phone assistant or instant chat assistant, etc.  All such Technology Partners have privacy policies in place.

For all such disclosures, We stress the confidential nature of Your information being shared. You may submit a written request to Us at the US Postal address or email address below requesting a listing of the Third parties, Licensed insurance companies or entities, and/or Technology partners We utilize, where you may then view their privacy policy.
 

DATA SECURITY, DATA INTEGRITY, & PROTECTING THE CONFIDENTIALITY
Beeler Insurance is committed to protecting the security and integrity of all Information collected by Us, or disclosed to Us.  We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of such Information. We also restrict access to Information to our employees and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We take reasonable steps to ensure that the Information We process is accurate, complete, and current, but We depend on Our users, like You, to update or correct their information whenever necessary.  We hope that by taking these measures You may feel more secure knowing We value the confidentiality You have placed in Us.

 

YOUR RIGHT TO ASK FOR DATA DELETION
You may ask that We delete Your nonpublic personal information but You must do so in writing.  Your written request must be received at either the US Postal Address for Beeler Insurance that is provided below or You may email Your written request to Our email address provided below.  In either case, Your request must state clearly Your Name, Your US Postal Address, and Your date of birth and at a minimum must include the following statement:  “Please delete my nonpublic personal information”.  Upon satisfaction of Our legal, regulatory, and contractual obligations We’ll promptly do so.

RECORDS WE RETAIN
So that We are better able to assist You with Your professional needs and, in some cases, to comply with professional and regulatory guidelines, We retain records relating to interactions We have with You and records relating to the services We propose to provide to You or actually provide to You.  Any information You submit to Us is done so on a voluntary basis.

RIGHTS TO AGENCY RECORDS

Excluding records governed by HIPAA, records created by Us, or obtained by Us, during our interaction belong to Us and You have no right to obtain Our copies

RIGHTS TO CARRIER RECORDS AND HOW TO OBTAIN
Excluding records governed by HIPAA, Your request for carrier records, such as an application or coverage election forms, shall be submitted by You directly to the carrier which provided insurance coverage at the time the record was created.  Your request must comply with the carrier's rules, policies, procedures, and guidelines for such record requests and Your request may be subject to carrier imposed copy charges, if any.

 

CHANGES TO THIS PRIVACY POLICY

Beeler Insurance hereby reserves the right to make changes to this Privacy Policy from time to time. Should any changes be made, Beeler Insurance will post such changes on Our website, www.beelerinsurance.com, for You to review on a regular basis.

CONTACT US WITH QUESTIONS, REQUESTS, OR DISPUTES
Beeler Insurance is committed to working with individuals to obtain a fair resolution to any questions, requests, or disputes You may have about privacy so please let Us know if You have any.  Your privacy, the security of Your nonpublic information, Our professional ethics, and Our ability to provide You with quality financial services are very important to Us.

 

Thank you for the confidentiality You have entrusted to Us.

 

Quality Auto and Home LLC dba Beeler Insurance
11 Beeler Rd
Cedartown, GA 30125
770-748-0111
chris@qualityautoandhome.com

Rev 09/15/2024

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